The throttle is not engaging

If you’re having difficulty with the throttle engaging periodically on your Phat Scooter, it may be a kill switch issue.

While riding, dust can build up within the brake handle, compressing the switch even when the rider is not applying the brakes. A deep cleaning of these brake handles and the piston inside will allow the brake handles to pop all the way back, disengaging the kill switch. Here is a video to help direct that process: https://vimeo.com/280272348.

If that does not solve the problem, there is a potential that the throttle connections may have come loose.

1. To check the connections, remove the breast plate.
2. Make sure the two connections on the controller that the throttle wire connect into are connected firmly.
3. Check all other connections are tightly plugged together.
4. Replace the breast plate and check if this resolved the issue.

If the above troubleshooting did not resolve your concerns, please email support@phatscooters.comto open a support ticket. In order to expedite the process, please provide the following information:

1. Contact Information
2. Wheel ID or Original Scooter Order # (if available)
3. Scooter Model and Purchase Year
4. Description of Problem (attach pictures and videos if possible)
5. Description of what troubleshooting you’ve already completed

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